Title: Support Services Administrator
Status: Part-Time (Fixed-Term Contract until March 2027) 25-30 hours per week
Remuneration: £19,827.60 (£23,132.20 FTE) – Based on 30 hours
Department: Operations
Location: Head Office, Milton Keynes
Reports to: Membership & Systems Manager
Role Purpose
Working as part of the Operations team, this role is vital in providing administrative support across the services we provide to our staff and membership base, including in Customer Service, People and Governance. The Support Services Administrator plays a vital role in delivering high-quality customer service and operational support across the organisation.
This role acts as a central point of contact for internal and external queries, ensuring smooth service delivery while supporting key functions including customer service and human resources in general administration tasks. The ideal candidate is highly organised, proactive, and committed to operational excellence and customer satisfaction.
The opportunity
This is an exciting opportunity with excellent variety and the chance to work collaboratively across multiple areas, including Customer Service and People, contributing to key organisational processes such as membership management, recruitment administration, and internal systems support.
We’re looking for someone who thrives in a fast-paced environment, enjoys problem-solving,
and takes pride in delivering accurate, high-quality work. If you’re a strong communicator with a keen eye for detail and a proactive approach, this role provides a great opportunity to develop your skills within a supportive and purpose-driven organisation.
Download the application pack, including key responsibilities, skills and experience matrix, benefits and how to apply, below.